Please avoid our busier times when patients are telephoning for appointments.
For Test Results please telephone or call in to the surgery between 11.30am and 12.30 am in the morning and 4.30pm to 6.30pm in the afternoon. Generally our reception staff will have more time to deal with your request between these times.
Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.
Blood test results and other specimens usually take 5-7 days. It is your responsibility to check your results and to make an appointment to discuss them with your doctor if you are advised to do so.
Messages may be left for you or a prescription issued, if required.
Many tests (especially scans or more complex investigations) carried out at the hospital will not come directly back to us. If a doctor at a hospital requested the test then he/she will receive the result and should have made arrangements to inform you directly. If there is any delay please ring the hospital department concerned. They should tell you if they do not intend to see you again in which case they will send a letter to your GP about it – however there is often considerable delay while they do this. A phone call from you to that department may speed things up.