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  • We normally require two full working days for us to issue your repeat medication.  You may need to allow a bit longer if you require the chemist to collect,  prepare and deliver your medication.

  • Generally, we receive repeat requests in time and the process runs smoothly. 

  • We know that on rare occasions you may overlook ordering your repeat medication.

  • If you find yourself in this situation please let us know as soon as possible so that we can take steps to help you.

  • We cannot do prescriptions immediately and you may be asked to return later. 

  • If you are frequently late ordering prescriptions you will receive a letter from us as late ordering causes inconvenience to yourself, our staff, the GPs and the chemist.

  • If you run out of medication and we are closed please contact your  chemist.  They may discuss the possibility of supplying  up to 3 days emergency supply but this varies from chemist to chemist and is dependent upon the type of medication you are requesting.

  • We try our best to help as everyone's circumstances are different we will need to decide what is the best course of action at the time.

  • Unfortunately, we are unable to fax prescriptions for repeat medication.

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