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    • We require two full working days for us to issue your repeat medication. You may need to allow a bit longer if you require the chemist to collect, prepare and deliver your medication.

    • We know that on rare occasions you may overlook ordering your repeat medication. If you find yourself in this situation please let us know as soon as possible so that we can take steps to help you.

    • We cannot do prescriptions immediately and you may be asked to return later. 

    • If you are frequently late ordering prescriptions you will receive a letter from us as late ordering causes inconvenience to yourself, our staff, the GPs and the chemist.

    • If you run out of medication and we are closed please contact your chemist.  They may discuss the possibility of supplying up to 3 days emergency supply but this varies from chemist to chemist and is dependent upon the type of medication you are requesting.

    • We try our best to help as everyone's circumstances are different we will need to decide what is the best course of action at the time.

    • Unfortunately, we are unable to fax prescriptions for repeat medication.

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