1st September update
New telephone system :
A new telephone system has been implemented on 8th August and all incoming and outgoing telephone calls are now recorded for training, monitoring and dispute resolution purposes.
We have made some changes to the appointment system to improve the patient booking system.
- Routine appointments are now available to book up to four weeks in advance, either at reception or via online patient access.
- Book on the day appointments from 1st July 2019 will be available from 8.30am. Please note we will no longer have additional appointments to offer at 1pm for afternoon clinics.
- We will be offering online booking for routine telephone consultation with the doctor via the patient online access.
Please ask the reception team if you require access to the online patient services