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You and Your General Practice: NHS England » You and your general practice


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HELP US TO HELP YOU

The Government keep enforcing new contracts and demands on us, but there is only so much we can do safely in a day.  Consultations are available by telephone, face to face and online, but these are all appointments.  So please use these carefully and appropriately so that all patients get access when they need it.

Please do not abuse the online triage facility - medical requests = appointments too. These are for ROUTINE care only. Urgent requests should be made directly with reception.


GP Practices across the UK are closing and jobs are being lost nationally.  At Springfield we strive to provide the best possible and quality care to you.  We follow the BMA Safe Working Guidance, which recommends longer appointments but capped to a daily limit.  Offering a longer appointment helps with the increasingly complex health needs of the population.


The short video below explains what is actually happening. We get £107 per patient per year, or 30 pence a day, to provide your healthcare, whether you see us once in 10 years or see our healthcare team several times a week. 
Please see link below to video. 

CQC  Inspection: The practice has been given an Overall Rating of Good

You can read the full report by visiting the CQC Website:   Springfield CQC report

(Site updated 02/10/2025)
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