HELP US TO HELP YOU
The Government have implemented new contracts and demands on general practice, but there is only so much we can do safely in a day. Consultations are available by telephone, face to face and online, via appointments. So please use these carefully and appropriately so that all patients get access when they need it.
Please use the online triage facility appropriately.
All online medical requests = CLINICAL TIME
Online requests are ONLY FOR ROUTINE care. Urgent requests should be made directly with reception.
GP Practices across the UK are closing and jobs are being lost nationally. At Springfield we strive to provide the best possible and quality care to you. We follow the BMA Safe Working Guidance, which recommends longer appointments but capped to a daily limit. Offering a longer appointment helps with the increasingly complex health needs of the population.
The short video below explains what is actually happening. We get £107 per patient per year, or 30 pence a day, to provide your healthcare, whether you see us once in 10
years or see our healthcare team several times a week.
Please see link below to video.
CQC Inspection: The practice has been given an Overall Rating of Good
You can read the full report by visiting the CQC Website: Springfield CQC report
(Site updated 14/10/2025)
For appointments and prescriptions please use the
Online Services link above. Alternatively, just click
here.