Where possible, please try to request a Home Visit before 10.30am by telephoning the surgery reception on 024 7633 2628.
If you feel the problem is urgent, please make this clear to the receptionist. A doctor will telephone to discuss your circumstances. This allows the doctor to assess the necessity of a visit. All visits are made at the doctor’s discretion.
When we are closed there is emergency cover provided for our patients.
You need to dial 111 and your call will be directed to the appropriate service.
House visits are only available for patients who are bedbound because of illness or disability or terminally ill.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.